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Customer Support

Shipping & Delivery


All prices are issued in Euros and contain the respectively applicable value added tax determined by law. We offer free shipping on orders to the European Union, and UK.

Depending on the order amount and the final destination, additional shipping costs may apply to others countries.

The products are all made in Italy and will be shipped tax free as far as all deliveries outside of the European Union are concerned. However, the customer is required to declare the goods in the country they are being shipped to and are responsible for any additional duties or fees of your sunglasses and eyeglasses.

Products are being shipped by UPS, Fed Ex or Poste Italiane.


Easy Returns

Our goal is to offer you a great and unique shopping experience. Therefore we are happy to provide you with an easy and customer-friendly return solution.

Tracking Your Order


After placing orders of your handmade eyewear, please check your email to get order confirmation and your tracking number.

Money Back Guarantee


To ensure customer protection our company offers a 30 days money back guarantee for all our products.
Before sending back the item, please make sure that all of the following conditions have been correctly satisfied:

- must be unused, clean and not damaged.
- must be returned complete of all of its parts and accessories.
- must be sent in its original packaging.
- the shipment must be notified the same day you will send back the item by confirming the tracking number, if possible.

All shipping costs are on the customer's charge. There are no restocking fees.

100% Secure Ordering


We want you to have 100% confidence when making your purchases with us online. That’s why we offer payment options with the most trusted provider of online transactions: PayPal. By using your PayPal account you can buy with confidence knowing that your transaction you are making is 100% secure.


Privacy Policy


We will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy no transfer of your personal information will take place.

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